RECOMMENDED TECHNOLOGY PLATFORM

At Simply IT, we work hard to build what we call our ” Recommended Technology Platform”. We know that using products across this platform will give you a great platform to operate your business from (we know this because we use ALL of the services below to run our own company).
Our engineers are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently, and expertly assist you with working with those products.

Servers (Physical)

Dell (preferred), HP or IBM servers with the following characteristics:

Redundant PSU
Warranty: Current
CPU: Intel Xeon
RAM: 32+ GB
Storage: RAID
Dell iDRAC, HP iLO or similar
Universal Power Supply

Desktops and Laptops

Business or Enterprise models with the following characteristics:

Dell (Optiplex, Latitude, Vostro, Precision) / Microsoft Surface / HP (Pro, Elite & Z Series) / Lenovo (ThinkPad / ThinkCentre) / Apple Mac
Warranty: Current
CPU: Intel i5+, 8th Gen+
RAM: 8+ GB
Storage: 256+ GB Solid State Drive (SSD)
TPM for Full Disk Encryption

Accessories

Mice: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
Keyboard: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
Monitor: Resolution of 1920×1080 or higher, minimum size 23″ or higher.

Firewalls / Routers

Cisco
Cisco Meraki MX
Ubiquiti Unifi USG

Switches

Cisco Meraki MS
Cisco Business 350
Ubiquiti Unifi

WiFi Access Points

Cisco Meraki MR Series
Ubiquiti Unifi UAP

Network Attached Storage (NAS)

Synology SMB and Enterprise models

Email, Productivity Platforms

Microsoft Office 365

Operating Systems

Windows 10 Pro / Enterprise
Apple Mac OS Catalina+
Windows Server 2016+

Cloud Platforms

Azure

Backup Platforms

Veeam
Datto

THIRD PARTY VENDORS

Whilst we pride ourselves on our troubleshooting skills and abilities to solve many different types of technical problems, please bear in mind that for 3rd party products outside our Recommended Platform, it may take us some extra time to familiarize ourselves with managing and supporting these products.
If the issues can and should be supported by the 3rd party vendor, then we may help you liaise with the vendor directly to get the problem solved in the most efficient and timely manner for you.
We may still be able to purchase items from other vendors at your request (depending on whether our distributors stock it), however if any unforeseen issues arise in the setup, installation, and ongoing use, we may need to invoice you separately for this time.